Position

Operations Manager (Non-Academic) - JCHS

Reference

Closing Date

12th December 2025

JPMC is seeking an Operations Manager (Non-Academic) for its subsidiary, JPMC College of Health Sciences.

Job Summary

  • The Operations Manager (Non-Academic) is a senior leadership role responsible for the effective functioning of all non-academic departments across the JPMC College of Health Sciences. The role ensures operational excellence, compliance, efficiency, and alignment with the JCHS’s strategic objectives.
  • This role ensures seamless coordination across all non-academic departments such as Marketing, Finance,Human Resources, IT, Procurement and Administration—to support the College’s strategic goals, business development initiatives, accreditation needs, and long-term sustainability.
  • The Operations Manager (Non-Academic) provides direction, monitors performance, and driving operational excellence, business growth, compliance, and organisational effectiveness.

Experience and Educational Requirements

  • Minimum 7–10 years of progressive management experience in operations, business development, or administration (preferably in education, healthcare, or corporate sectors).
  • Bachelor’s degree in Business Administration, Management, Finance, HR, or related field.
  • Financial literacy and analytical skills.
  • Project management and change management.

Principle Duties and Responsibilities

Strategic & Operational Leadership

  • Lead, plan, and manage the overall operations of all non-academic departments.
  • Develop annual operational plans aligned with the College’s strategic roadmap.
  • Drive continuous improvement, operational efficiency, and service excellence.
  • Establish and maintain strong governance, policies, and SOPs across all functions.
  • Coordinate cross-departmental projects and ensure timely delivery of initiatives.

Business Development

  • Identify and develop new business opportunities, partnerships, and revenue streams.
  • Support branding initiatives and enhance market visibility of JCHS.
  • Oversee programme and analysed on future proposed potential business opportunities.
  • Develop business proposals, financial projections, and growth strategies.
  • Lead market analysis to support student recruitment and corporate engagement.

Marketing & Communications Oversight

  • Oversee marketing strategy, digital presence, branding activities, and student recruitment campaigns.
  • Ensure consistent and professional communications aligned with the College’s branding.Support promotional and outreach activities locally and internationally.

Finance & Budget Governance

  • Work with Finance to manage budgeting, financial planning, expenditure tracking.
  • Monitor cost optimisation and ensure financial discipline across departments.
  • Ensure transparency, accountability, and timely reporting of financial performance.

Human Resources Management

  • Oversee HR functions including recruitment, performance management, payroll coordination, staffdevelopment, and employee relations.
  • Promote a positive workplace culture, staff engagement, and workforce planning.
  • Ensure compliance with labour regulations, accreditation requirements, and internal policies.

Procurement and Asset Management

  • Oversee procurement processes ensuring fairness, transparency, and value-for-money.
  • Lead contract management, vendor negotiations, and procurement compliance.
  • Manage administrative services including front office, logistic support, and facilities management.

Risk Management, Compliance & Quality Assurance

  • Ensure all departments comply with relevant policies, legislation, accreditation standards, and audit requirements.
  • Coordinate risk management, business continuity planning, and safety protocols.
  • Implement monitoring indicators (KPIs) and ensure regular reporting to the CEO.

For any interested applicants, please click here to apply.

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