Careers @ JPMC

We are always eager to meet fresh talent, come and join our team!

At JPMC, we believe in taking care of not only our patients and stakeholders but our employees as well. We recognize our employees as our greatest assets. Experience care in the workplace, a passion for serving our patients, and learn how, as the JCI accredited hospital, we promote the same values that enhance healthcare in the medical industry. As part of our diverse team, you will have the opportunity to work with professional and dynamic colleagues while developing your own career path.

Find out more about the career opportunities we offer, the multi-faceted areas of our business, and our community. We welcome you to bring your talents, your interests, and your ideas.

 

For any Applications, please apply to the corresponding link that can be found on the vacancies below:

 

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Reference Code

Closing Date

1st November 2026

Job Summary

  • Ensure safety for all JPMC stakeholders including patients, visitors, clients, staff Company's assets and surrounding environment.
  • Support any duties and responsibilities assigned as required.

Professional Requirements

  • A minimum of (1) year of related working experience is required.

Educational Requirements

  • A minimum of PMB/ Year 9 qualifications or equivalent with credit in English and Malay subject is required.
  • Candidates who have equivalent qualifications through education and/or experience may be considered for assignment to this position, at the Management's discretion.

Specialised Skills/Knowledge/Attribute Requirement

  • Outstanding surveillance and observation skills.
  • Trained in self-defense will be highly desirable.
  • Ideally, candidate should demonstrate the following attributes: self-control, stress tolerance, persistence, self-initiative, dependable and reliable.

Work Requirement

  • This position is based in Belait District.

Principles Duties and Responsibilities

  • Security Monitoring & Incident Handling
    • Inspect and patrol the Hospital premises regularly.
    • Prevent, detect and take decisive action during incidents or crimes.
    • Report all incidents, accidents, near miss or suspicious events.
  • Emergency Response & Safety
    • Secure all entrance and exit points of the Hospital premises, ensure no security breaches could take place.
    • Take swift and wise actions when facing with emergencies situation.
  • Policy Enforcement & Observation
    • Observe activities that are contrary to the rule of Brunei Darussalam in areas of responsibility.
  • Customer Service & Visitor Assistance
    • Greet the clients and visitors coming to JPMC.
    • Direct contractors, visitors, or the public to take visitors’ passes in the control booth.
  • Company Responsibilities
    • Able to work independently and as a team in a teamwork philosophy within the Department.
    • Able to present oneself in a professional manner as representative of the Hospital.

For any interested applicants, please click here to apply.

Reference Code

Closing Date

1st November 2026

Job Summary

This position will support and assist in Environmental Services Section, Administration Department by ensuring all housekeeping, laundry, linen and waste disposal requests are complete.

Professional Requirements

  • Minimum 1 year working experience.
  • Having an experience in related field is an advantage.

Educational Requirements

  • GCE 'O' Level or equivalent.
  • Candidates who have been equivalent qualifications through education and/or experience may be considered for assignment to this position.

Specialised Skills/Knowledge/Attribute Requirement

  • Communication skills.
  • Basic knowledge about tailoring and sewing skills.
  • Must be fluent in Oral and Written English.
  • Computer literate with proficiency in Microsoft Office applications.
  • Knowledge of storekeeping and stock management is an advantage.
  • Good organizational skills, attention to detail, and ability to manage multiple tasks efficiently.
  • Able to work independently and as part of a team.

Principle Duties and Responsibilities

  • Inspect all clinics and inpatient ward linen requirements on daily basis.
  • Receive fresh linen from contractor.
  • Maintain a proper inventory for clean and soiled linen.
  • Maintain and organize linen cart and supplies according to required standards.
  • Inspect the linen store stocks and make sure they are sufficient for the day’s usage.
  • Changing the curtain.
  • Conduct disinfection in the linen room and equipment daily.
  • Responsible to turn in any item found while cleaning to the lost and found immediately.
  • Maintain proper stock and stock card system and to assist with all linen inventories.
  • Repair any torn or damaged hospital linen, if applicable.
  • Assist in conducting room inspection upon patient discharge to ensure rooms are clean, well maintained, and ready for the next occupant.
  • Responsible for coordinating and managing lodger bed requests to ensure efficient bed utilization and timely communication with relevant department.

For any interested applicants, please click here to apply.

Reference Code

Closing Date

1st November 2026

Job Summary

Within the context of a client and family centered model of care, and in accordance with the established vision and values of the organization, works in a team-based environment and performs receptionist/clerical functions in support of the delivery of client care. The Cashier cum Receptionist performs a variety of clerical duties, schedules and books patient appointments in accordance with various health professionals’ schedules, follow up visits, tests and referrals, makes adjustments to patient schedules in the event of cancellations, coordinates documentation required for patient visits, maintains and updates client/patient database, prepares billing information and standard Daily Revenue, responds to general telephone enquiries and/or directs callers to appropriate department in accordance with established procedures and guidelines. Maintains departmental equipment, supplies and filing systems.

Professional Requirements

  • A minimum 3 years working experience in the same field.
  • Minimum one-year recent related experience or an equivalent combination of education, training and experience.

Educational Requirements

  • Minimum GCE “O” Level or equivalent supplemented with standard commercial courses.
  • Knowledge in computerized accounting would be an advantage.

Work Requirement

  • This position is based in Belait District.

Specialised Skills/Knowledge/Attribute Requirements

  • Knowledge or experience in working in hospital/clinic billing.
  • Knowledge or passionate in healthcare and medical science.
  • Knowledge of basic accounting and finance concepts.
  • Knowledge in conflict management and customer services.
  • Microsoft 365 proficiency.
  • Fluent in English language.

Principle Duties and Responsibilities

  • Registering new and existing patient hospital visits.
  • Scheduling appointments for patients.
  • Reminder call or messaging patient one day prior to appointment date.
  • Liaise with Medical Records Department to obtain patient’s file before their scheduled appointment.
  • Answering phones and responding to incoming calls from patients and other staff members.
  • Ensure patient is billed accurately based on the clinical documentations and billing chit.
  • Daily preparation of cash sales collection report and the physical cash collections and submit to patient billing office for verification.
  • Detailed reports must be prepared immediately in the event of any surplus or shortfall of sales cash and to escalate to patient billing and accounts office.
  • Ensure prompt submission of report for any outstanding bill, refund request, cancellation of invoice, discrepancy in billing, etc.
  • Providing estimated treatment cost for procedures and collecting deposits from patient for scheduled inpatient procedures.
  • Ensure Deposit & Billing Check-list Form is duly completed and signed in agreement by patient before endorsing to ward receptionist for the admission.
  • Recording insurance information and other required medical documentation and submitting it to patient billing insurance team to process claims.
  • For admission of insurance patient, to ensure our doctor completes any pre-authorization form and prepare medical report where necessary for onward submission to our Insurance Team.
  • To address/investigate patient’s complaints if there are any on site or to review the complaints raise in JPMC incident report system received by patient billing office or customer services.
  • Maintain hospital, patient, and employee’s confidentiality.
  • Perform all duties in a professional, effective, and confidential manner.
  • Perform all other and related duties as required or assigned.
  • Providing administrative support to the clinic staffs.

For any interested applicants, please click here to apply.

Reference Code

Closing Date

1st November 2026

Job Description

Position Title: Assistant Medical Gas Technician

Department: Facility Management Department

Reports To: Mechanical Engineer / Facility Management Manager

Position Summary

The Assistant Medical Gas Technician supports the maintenance, inspection, and operation of medical gas pipeline systems to ensure safe and reliable supply of medical gases throughout the healthcare facility. The role assists the medical gas maintenance technicians in preventive maintenance, troubleshooting, and compliance activities in accordance with hospital policies and safety standards.

Qualifications & Experience

  • Certificate or Diploma in Mechanical Engineering, Electrical Engineering, or related technical field.
  • Fresh graduates or candidates with 1–2 years technical or maintenance experience.
  • Experience in healthcare facility maintenance is an advantage.

Skills & Competencies

  • Basic knowledge of mechanical or utility systems.
  • Willingness to learn medical gas system operations and safety standards.
  • Ability to follow instructions and work under supervision.
  • Good teamwork and communication skills.
  • Basic troubleshooting ability.

Certifications (Preferred but Not Mandatory)

  • Basic Safety Training.
  • Medical Gas Awareness Training.
  • Fire Safety or First Aid Certification.

Working Conditions

  • May require shift work and on-call duties.
  • Work may involve plant rooms, confined spaces, and clinical areas.
  • Requires adherence to strict hospital safety and infection control protocols.

Key Performance Indicators (KPIs)

  • Compliance with assigned maintenance tasks.
  • Accuracy of maintenance records.
  • Response time in assisting repair works.
  • Adherence to safety procedures.
  • Participation in training and competency development.

Key Responsibilities

  • Support Maintenance Activities
    • Assist in performing preventive maintenance on medical gas systems including oxygen supply systems, medical air compressors, vacuum systems, medical gas manifolds, zone valves, terminal outlets, and alarm monitoring systems.
    • Assist in basic troubleshooting and repair works under supervision.
  • System Monitoring & Inspection
    • Conduct routine visual inspections of plant equipment and pipeline systems.
    • Assist in monitoring system pressure, alarms, and performance parameters.
    • Report abnormalities, gas leaks, or system faults to senior technicians immediately.
  • Operational Support
    • Assist in cylinder handling, replacement, and storage following safety guidelines.
    • Support maintenance works in plant rooms, wards, ICUs, and operating theatres.
    • Assist during system shutdowns, testing, and commissioning activities.
  • Safety & Compliance
    • Follow hospital safety policies, infection control procedures, and SOPs.
    • Assist in implementing permit-to-work and lockout/tagout procedures.
    • Ensure proper housekeeping and safe work practices in plant areas.
  • Documentation & Record Keeping
    • Assist in maintaining maintenance logs and inspection checklists.
    • Record pressure readings, alarm test results, and maintenance activities.
    • Support preparation of maintenance reports.
  • Coordination & Support
    • Work closely with engineering teams, contractors, and clinical staff during maintenance activities.
    • Provide support during emergency situations or equipment breakdowns.

For any interested applicants, please click here to apply.

Reference Code

Closing Date

1st November 2026

Job Description for Medical Gas Maintenance Technician

Position Title: Medical Gas Maintenance Technician

Department: Facility Management Department

Reports To: Mechanical Engineer / Facility Management Manager

Position Summary

The Medical Gas Maintenance Technician is responsible for the operation, inspection, preventive maintenance, and repair of medical gas pipeline systems and equipment to ensure safe, continuous, and compliant supply of medical gases for patient care.

Qualifications & Experience

  • Diploma or Certificate in Mechanical / Electrical Engineering or related field.
  • Minimum 5 years medical gas experience.

Skills & Competencies

  • Knowledge of medical gas systems and safety requirements.
  • Strong troubleshooting and communication skills.

Certifications (Preferred)

  • Medical Gas Competency training.
  • NFPA 99 / HTM 02-01.
  • Safety and First Aid training.

Working Conditions

  • On-call and shift duties may be required.
  • Work in plant rooms and clinical environments.

Key Performance Indicators

  • System uptime and reliability.
  • Compliance with maintenance schedules.
  • Safety and audit performance.

Key Responsibilities

  • Medical Gas Systems Operations
    • Operate, monitor, and maintain medical gas pipeline systems including Oxygen, Medical Air, Vacuum, Nitrous Oxide, Carbon Dioxide, Nitrogen and other Medical Gas used in JPMC.
    • Ensure uninterrupted supply of medical gases to critical hospital areas.
  • Maintenance & Inspection
    • Perform preventive maintenance on manifolds, alarm systems, zone valves, terminal units, compressors, vacuum pumps, dryers, and filters.
    • Conduct system checks, leak testing, and respond to alarms and breakdowns.
  • Safety & Compliance
    • Ensure compliance with NFPA 99 / HTM 02-01 and hospital safety policies.
    • Assist in emergency response, permit-to-work procedures and lockout/tagout procedures.
  • Documentation & Reporting
    • Maintain maintenance records, pressure readings, and inspection reports.
    • Report defects and safety concerns.
  • Coordination & Support
    • Coordinate maintenance works with clinical staff.
    • Assist contractors and support audits and accreditation surveys.

For any interested applicants, please click here to apply.

Reference Code

Closing Date

1st November 2026

Job Summary

  • Provides frontline, patient-facing support at key hospital touchpoints by delivering a professional welcome, facilitating patient flow, and ensuring immediate assistance to patients and visitors.
  • Focuses on first-contract service delivery, proactive identification of service gaps, and Tier 1 service recovery, while escalating complex or sensitive issues through appropriate channels within Jerudong Park Medical Centre.

Professional Requirements

  • A minimum of three (3) years of professional experience in customer service, with strong communication and interpersonal skills, which include direct face-to-face interaction with members of the public in situation involving frustration, distress or conflict resolution is preferred.

Educational Requirements

  • A minimum of Diploma, from an instutute recognized by the government of His Majesty of Negara Brunei Darussalam with credit in Malay and English Subject is required.
  • Candidates who have equivalent qualifications through education and/or experience may be considered for assignment for this position.

Work Requirement

  • This position is based in Belait District.

Specialised Skills/Knowledge/Attribute Requirement

  • Knowledgeable and well-versed in Royal Protocol and Melayu Islam Beraja (MIB) Code of Conduct.
  • Ability to communicate in Bahasa Terasul would be highly advantageous.
  • Familiarty with the use of customer service management software, or equibalent tools, is preferred.
  • Experience in handling sensitive and confidential information with discretion, in line with privacy regulations.
  • Knowledagble in Customer Service principles and practices.
  • Knowledgable in hospital's services, facilities and promotions.

Principles Duties and Responsibilities

  • Provide a professional and courteous welcome to patients and visitors at all hospital entry points, ensuring a positive first impression.
  • Assist with wayfinding and provide clear, accurate directions across clinical and non-clinical areas.
  • Support patient flow by monitoring and managing queue visibility, identifying congestion points, and facilitating smooth movement across service areas.
  • Provide immediate assistance based on patient and visitor needs, including arranging wheelchairs, assisting with forms, and offering general guidance.
  • Conduct routine rounds in waiting areas, clinics and wards to identify patient needs and emerging concerns.
  • Engage patients and visitors in a professional and courteous manner to support a positive service experience.
  • Support patient comfort and overall experience in entry points, waiting areas, and service environments.
  • Respond to and resolve frontline service concerns (e.g. delays, confusion, minor dissatisfaction) at first point of contact.
  • Coordinate with relevant clinical and non-clinical teams when assistance is required to ensure continuity of service.
  • Observe frontline service conditions (e.g. queue flow, patient needs, waiting environment) and highlight issues requiring attention to relevant stakeholders.

For any interested applicants, please click here to apply.

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